E.3 After Patching to 24.2 Users are unable to log in to Filr (with MSSQL 2019 as a database)

Before updating to Filr 23.4, validate

  1. If you have enabled the DB Encryption and configured Filr with MSSQL Server, import the MSSQL server certificate into the Filr Appliance and restart the server.

    1. Configure SQL Server to use certificates.

    2. Configure encryption settings in SQL Server.

    3. Ensure that the server certificate is created with SHA256 algorithm. For more information, see here.

    4. Import certificate in Filr - Importing the Root Certificate into the Java Keystore. For more information, see here.